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Bonus & Promotions
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How will you receive your Welcome Bonus?14 people found this answer usefulWhen you register and make your first deposit, you'll receive our current Welcome Bonus! To get your hands on your Welcome Deal, and any future bonuses, just tick the bonus box when you make your first deposit.
A friendly tip: In order not to miss any available bonuses in the future, you can set the bonus option tickbox as "claim by default" in your account settings. That way, you will automatically receive a bonus every time one is available.Is this answer helpful?
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What is your Welcome Bonus?0 people found this answer usefulYou're the real deal. So, claim your 100 Bonus spins on Gemix as part of our Welcome Deal when you deposit €10 or more.
Don't forget to tick the "Bonus" box when you make your first deposit or to tick the 'Claim bonus by default' option in your account settings and the fun can begin!Is this answer helpful?
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What are wagering requirements and how do they work?0 people found this answer usefulBonus wagering requirements are conditions that must be met before your bonus balance can be converted into cash.
Our standard bonus wagering requirements are 40 times the bonus amount. This means that you must wager the received bonus 40 times before it is converted into cash and can be withdrawn.
e.g. You have received a bonus of €10. You must now wager €400 to turn the bonus into cash.
Some campaigns may have different wagering requirements. Not to worry though, we'll always let you know what they are in the Terms and Conditions of the individual campaign or promotion. You can find detailed explanations on our casino bonuses page.Is this answer helpful?
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Are there wagering requirements on your bonuses?0 people found this answer usefulThe cash balance is always used first before your bonus is activated. If you choose to withdraw money before the bonus balance has been activated, all possible bonuses will be lost. All information about our bonuses can be found on our casino bonuses page.
When playing with bonus money, you must meet the wagering requirements before winnings are converted into real money. Our bonus has a 40x wagering requirement unless stated otherwise.Is this answer helpful?
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Is there a maximum wagering limit when playing with bonus funds?0 people found this answer usefulWhen wagering with bonus money, you are not permitted to wager more than €6.25 in bonus funds per transaction in slots and/or video slots, or more than €25 in bonus funds per transaction in table games. For more information on bonuses and promotions, please see our General Promotion Terms and Conditions .
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Why have I not received my bonus or Free Spins?0 people found this answer usefulIf for some reason you have not received your bonus or Free Spins, the first thing you should do is log out of your account and log back in again. Your Free Spins or bonuses should now appear. If this does not happen, please contact our customer support team at support-enjp@intercasino.com.
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Is there a bonus available for me today?0 people found this answer usefulPlayers are welcome to ask us for a goodwill bonus at any time! Goodwill bonuses are awarded at the discretion of InterCasino based on the player's current activity and should not be expected from any player. After all, we have an awesome Loyalty Program that gives players the opportunity to earn bonuses every day!
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Why can't I withdraw my bonus money? When will I be able to withdraw those funds?0 people found this answer usefulUnfortunately, you can't withdraw bonus funds, only funds in your 'Cash balance' are available for withdrawal. Before bonus funds can be withdrawn, they must be converted to real money. To do this, you must meet the wagering requirements of the bonus.For example, if you have a bonus amount of €20 which needs to be wagered 40x, you will need to make €800 worth of bets. Once you have bet €800, any further winnings will be 'cash converted' and will then appear in your 'Cash balance'.
You can view your bonus information here.Is this answer helpful?
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Is there a maximum bet limit when playing with bonus funds?0 people found this answer usefulWhen wagering with bonus money, you are not permitted to wager more than €6.25 in bonus funds per transaction in slots and/or video slots, or more than €25 in bonus funds per transaction in table games. For more information on bonuses and promotions, please see our General Promotion Terms and Conditions .
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How do I claim my welcome bonus?0 people found this answer usefulYou will claim your welcome bonus by a first deposit with ticking off the box to receive bonus.
The welcome bonus will be shown in your account once you completed the first deposit.
Please refer to this page to check detail about the welcome bonus.Is this answer helpful?