This page is for informational purposes only. Below is an overview of the documents that may be requested during account verification.
Account verification may require one or more documents, depending on the information available on your account. The documents requested can vary from case to case.
A valid photo ID may be requested to confirm your identity. The document should be clear and show your full name, photograph, and validity details where applicable.
Proof of address may be requested to confirm the details registered on your account. The document should clearly show your name and current address and should be recent and easy to read.
In some cases, you may be asked to provide a selfie showing your face together with your photo ID. Both your face and the document should be clearly visible in the image.
If a credit card has been used, or is intended to be used, card verification may also be requested. Any requested card details should be submitted in the format specified during the verification process.
Depending on the review, additional documents may be requested. This is assessed on a case-by-case basis as part of the verification process.
Account verification is a standard review process used to confirm account details. It may also help support account security and the accuracy of account information.
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