Payment Solutions

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Banking

InterCasino payment policy uses the Ecash system for all of its online financial transactions. The player's security is of the highest importance, and so to us the reliability of the Ecash system is paramount. ECash is one of the most trusted e-commerce applications that is used throughout the world.

Ecash Direct has implemented high security, monitoring for the possibility of fraud, since its beginnings in 1996. This means that our players can be safe in knowing that ECash Direct has securly processed $11billion of electronic transactions to more than 240 countries around the world.

What does this mean to our players?

This means that they get the best secure payment system available. To find out more about financial online transactions, how they work, and how highly InterCasino values security, please go to our section on Security.

Deposits

To play within our virtual for real, and to begin your chance of winning, you must register with InterCasino and deposit funds into your ECash account. Every deposit that is made into your account is then safeguarded by ECash Direct for the bet in online security.

• After you have registered you must then visit the Cashier and press on the "Deposit" button in your ECash Direct Electronic Cash Menu.

Withdrawals

You are then able to withdraw your winnings by using the various banking options.

• To withdraw your winnings from your ECash account, you must visit the Cashier and then click on "Withdrawal" in the ECash Direct Electronic Cash Menu.

All withdrawals from your Ecash account are secured by the ECash Direct security system.

What is EntroPay?

EntroPay offers a virtual VISA card that can be used to make deposits at InterCasino. You can fund your EntroPay virtual Visa with a personal credit/debit card and then use your virtual Visa to start spending instantly.

Once you've loaded funds to your card, you'll have a safe and easy way to make deposits at InterCasino.

Registering with EntroPay

Registering with EntroPay is easy - you just need to follow these simple steps:

• Click here to visit the EntroPay site
• Register an account by clicking on the 'Get an EntroPay Virtual VISA!' button
• Choose a username, password, account currency and enter the relevant personal information in the fields provided
• Register your funding source
• Load your EntroPay virtual Visa

Once you've followed these steps you can start spending instantly at InterCasino!

Currency and Country Coverage

EntroPay supports the following currencies: EUR, GBP and USD. We accept users from most countries - excluding the US and Turkey.

Skrill (Moneybookers)

• Instant deposits
• Use your local deposit options in over 200 countries
• High security standards

• Visa
• MasterCard
• Diners Club
• Poli
• Dankort

Skrill (Moneybookers) is a leading online payment system and electronic money issuer, which allows you to fund your account without stating bank/card details for each payment transaction. Skrill (Moneybookers) acts as your online wallet, you can register and view more information through the following website link:

www.moneybookers.com

PAYMENT METHOD

You can choose which payment method you wish to use, depending on your country. Some of the more popular methods are Direct Debit, Online Banking, Bank Deposit and Credit Card. You do not need to pre-fund your Skrill (Moneybookers) account, Skrill (Moneybookers) will automatically deduct your amount from your preferred deposit method.

To register with Skrill (Moneybookers):

All you need to do to register with Skrill (Moneybookers) is state your email address, banking connection and if relevant, your debit/credit card details or any other means of payment. Skrill (Moneybookers) will then provide you with the requested funds and you can then transfer said funds into your ECash account.

Your username, password and date of birth all act together as an access entitlement to the Skrill (Moneybookers) payment system, and as with all other payment solutions you are the only person allowed within the account, as a result you cannot share accounts.

Please note: Your email address will serve as your username, and must match your email address registered within ECash. If you change your email address, you must update this on both systems - Skrill (Moneybookers) and ECash.

• Skrill (Moneybookers) supports the following currencies: USD, GBP and EUR.
• Residents from the following countries will not be able to register a Skrill (Moneybookers) account: USA, Turkey, Israel, China, Malaysia, Afghanistan, Nigeria, Myanmar, Cuba, North Korea and Sudan.

NETELLER

NETELLER is an online money transfer service available worldwide. Opening a NETELLER account is like using an online wallet. You must open an ECash Direct account before adding funds by NETELLER.

NB: InterCasino recommends NETELLER as the quickest and easiest way to deposit and withdraw your cash.

Registering a NETELLER Account

If you do not have a NETELLER Account, visit www.neteller.com and click "Sign up now for your FREE NETELLER Account!". Follow the on-screen instructions.

Once you have created your account, log into NETELLER and choose one of the following options to deposit funds to your NETELLER account:

Electronic Funds Transfer can be used to move funds directly from your bank account into your NETELLER Account. Register and verify a bank account with NETELLER in order to make this type of deposit. EFT deposits usually take 2 - 4 business days to enter your NETELLER Account.

Credit Card deposits can be made directly from within the NETELLER site. A processing fee will be deducted from the amount you request.

Depositing with NETELLER into ECash Direct

Once you have a NETELLER account containing funds:

1. Visit the ECash Direct screen in your online merchant and click "Deposit".
2. Choose NETELLER.
3. Select NETELLER regular deposit
4. Enter the amount you would like to transfer from your NETELLER account to your ECash Direct account.
5. Enter your NETELLER Account and Secure ID
6. Click "Proceed".
7. Review your transaction and click "Confirm".

Approved funds will immediately be credited to your ECash Direct account for use at your selected merchant.

*Note: Only one NETELLER account can be used per ECash Direct account - once you have successfully deposited using a NETELLER account, that same NETELLER account must be used for all future deposits and withdrawals to that ECash Direct account.

Deposit Limits

Current deposit limits are displayed within the Transaction Term Summary at the right-hand side of the Deposit to ECash Direct account screen. There is a maximum to how much you can deposit and withdraw per transaction - NETELLER determines the maximum per transaction limit and ECash Direct determines the maximum funds available for withdrawal. Contact us for more information. This screen contains the most current information for the merchant with whom you are using ECash Direct.

Transaction Reporting

It is important to keep a record of all of your NETELLER transactions with your ECash account. To help you maintain these records you should be aware that your NETELLER deposits and withdrawals are recorded and reported on your ECash Direct statement. NETELLER deposit transactions are displayed on your ECash Direct statement as NTD for deposits, and NTW for withdrawals.

International

NETELLER is available to people worldwide (except certain countries as per NETELLER's restrictions). ECash Direct accepts all NETELLER accounts at this time.

Credit Card

Ecash Direct now allows you to deposit and withdraw in fourteen different currencies with your credit card. Click here to find out more.

Funds can be deposited to your ECash Direct account quickly and easily by credit card. The entire transaction is processed securely on-line. We accept Visa and MasterCard.

Registering Your Credit Card

Before you can use your credit card, you will need to register it. If you have not done so, please click on register your credit card for further information. Once your credit card has been successfully registered, you can start depositing funds into your ECash Direct account by credit card.

Deposit Limits

Current deposit limits are displayed within the Transaction Terms Summary located on the ECash Direct Credit Card Deposit screen. If you would like to increase your credit card deposit limit, please send a blank mail message to credit.request@ECashdirect.co.uk (UK). Specific instructions will be forwarded to your e-mail address.

Processing Rules

Transactions are generally processed within one minute of being requested. The deposited funds are available for use immediately. There is no fee for using this service. All transactions should be listed as purchases on your credit card statement. You may wish to contact your credit card company to ask if there are any fees on their side in processing these transactions. If you plan to use more than one credit card to deposit funds into your ECash Direct account, you must ensure that your account has a zero balance before changing cards. You can do this by using any remaining funds within the account or withdrawing any remaining funds to the original credit card. All charges from ECash Direct are classified as Purchases by ECash Direct. However, please be advised that Visa and/or MasterCard may classify these charges as Cash Advances and will charge you accordingly.

Transaction Reporting

It is important to keep a record of all of your credit card deposits. To help you maintain these records you should be aware that your credit card deposits are recorded and reported on your credit card statement and your ECash Direct statement.

Credit card deposit transactions are normally displayed on your credit card statement as from ECash Direct. In some cases, the toll free telephone number is displayed along with the name of the company.

Credit card deposit transactions are displayed on your ECash Direct statement as CCD.

* Please note

As of January 1st 2004, VISA have stopped accepting withdrawals from Online Casinos back onto customer’s credit cards. However, this only affects customers who reside in certain countries:

Click for countries affected

• ANGUILLA
• ANTIGUA & BARBUDA
• ARGENTINA
• ARUBA
• AUSTRALIA
• BAHAMAS
• BARBADOS
• BELIZE
• BERMUDA
• BOLIVIA
• BRAZIL
• BRITISH VIRGIN ISLANDS
• CANADA
• CAYMAN ISLANDS
• CHILE
• COLOMBIA
• COSTA RICA
• DOMINICA
• ECUADOR
• EL SALVADOR
• GRENADA
• GUADALOUPE
• GUATEMALA
• GUYANA
• HAITI
• HONDURAS
• HONG KONG
• INDIA
• INDONESIA
• JAMAICA
• JAPAN
• KOREA
• MALAYSIA
• MARTINIQUE
• MEXICO
• MONTSERRAT
• NETHERLANDS ANTILLES
• NICARAGUA
• PANAMA
• PARAGUAY
• PERU
• PUERTO RICO
• REPUBLICA DOMINICANA
• ST. KITTS-NEVIS
• ST. LUCIA
• ST. VINCENT & GRENADINES
• SURINAM
• TRINIDAD AND TOBAGO
• TURKS & CAICOS ISLANDS
• U.S. VIRGIN ISLANDS
• U.S.A.
• URUGUAY
• VENEZUELA

This means that for the countries affected, if you play for real at InterCasino using a credit card, you will now be paid any requested winnings via a banker’s draft.

However, if you do reside in one of the countries listed, we recommend that you open up a NETELLER account. With NETELLER, you will be able to request payments and receive funds instantly with no hassle. To learn more about NETELLER, and how to set up an account, please click here.

VISA Credit Card Withdrawals above Deposit Amounts

We offer our players the option to withdraw more than what they have deposited with their VISA credit card. MasterCard International continues to restrict all gaming withdrawals in all jurisdictions.

VISA Withdrawal Country List

• Players from all countries previously allowed to withdraw using VISA will continue to do so.
• As part of VISA’s 2008 policy update, players from new countries are allowed to receive withdrawals.
• Players from these countries were previously unable to withdraw any amount beyond their deposit amounts (exposure) through VISA credit card withdrawals.
• With this change, they can withdraw not only up to their exposure but above it.
• The following are some of the key countries that can request VISA credit card withdrawals beyond exposure:

  KEY Countries Allowed for Visa Gaming Refund/Credit

  • United Kingdom
  • Ireland
  • Denmark
  • Sweden
  • Norway
  • Finland
  • Italy
  • Germany
  • France
  • Spain
  • New Zealand
  • Russian Federation
  • Netherlands
  • Switzerland
  • Mexico

• The following key countries continue to be restricted from ANY credit card withdrawals:

  KEY Countries Restricted from ANY Visa Gaming Refund/Credit

  • Canada
  • Australia
  • Hong Kong
  • India
  • Indonesia
  • Japan
  • Malaysia
  • Singapore
  • Argentina
  • Brazil

FAQs

The following questions have been prepared to address queries from players with cards issued in countries previously restricted from making any VISA withdrawals.

1. Why am I allowed to withdraw with my card now?
   VISA International updated their list of countries restricted from receiving payments back to their credit cards. We have updated our systems in-line with their updated directive.
2. What am I supposed to do now that the funds were sent back to a card I no longer use?
   We can confirm for you if the transaction went through successfully to your card issuer. Please provide us with the transaction information for us to investigate further for you.
   In the meantime, please contact the card issuer advising them of your case. If you still hold an account with them, they should be able to transfer the funds to one of your active accounts. Otherwise, they would place the funds in a suspense account reserved for unclaimed transactions. If so, ask them to identify a pending transaction from ECash Direct.
   One of our ECash representatives will be contacting you shortly to confirm the status of your withdrawal.
3. I want my withdrawals to go back to my current card, not my old cards. What should I do?
   Withdrawals will only be sent to cards used within the past 7 months. For payment account security, funds deposited to your ECash Direct account by more than one credit card will be withdrawn to the appropriate credit card in the reverse sequence that the funds were deposited.
   So if you deposit funds by using your Visa Card 1 and then Visa Card 2, when you withdraw the funds, they will be refunded to your Visa Card 2 first, followed by Visa Card 1. Only after the cumulative deposits exceed the cumulative withdrawals in both your Visa Card 1 and 2, can you withdraw more funds to your current Visa Card 2.

Cheques

How to Deposit funds by Cheque

To perform a Cheque Deposit you need to access the ECash Direct software. Instructions on how to find the ECash Direct main screen are available here.

This is a two-step transaction:

Step 1 involves completing the online deposit form within the ECash Direct system; and, Step 2 involves delivering a cheque to ECash Direct.

Step 1:

To complete the online deposit form you need to specify four pieces of information that you can obtain directly from your cheque:

• Name on cheque
• Amount of deposit in GBP Pounds
• Cheque number (top right hand corner of the cheque)
• Account number (lower line of the cheque)

To ensure the fastest possible service, the information on your cheque must match the information keyed onto the online deposit form exactly.

Step 2

Once you have filled out the online form, you must mail your cheque to:

Ecash Direct c/o Gaming Portals
P.O. Box 7,
Msida MSD1000,
MALTA

Make cheques payable to: Gaming Portals

Make sure you include your account number on the front of your cheque as a reference, so we know which account to credit when we receive it. Your account number is displayed on the ECash Direct Cheque Deposit screen.

Deposit Limits

There is a maximum per month deposit limit of £25,000 or currency equivalent. This is the largest amount of money that ECash Direct will post to your account by cheque during a single calendar month.

Processing Rules

Transactions are completed during the same working day that an online deposit request and a matching cheque are received by ECash Direct. The deposited funds are available for use immediately upon completion of the deposit by ECash Direct. If the information provided by you on the online deposit request and the cheque do not match then an ECash Direct representative will contact you to provide assistance. Once you have entered an online deposit request that matches the information on the cheque, your funds will be posted to your ECash Direct account. There is no fee for using this service.

The address of the cheque must match the address you have entered in the ECash Direct account. If the information does not match, the cheque cannot be deposited into the account.

While your funds are available for use immediately, you may not transfer or withdraw funds generated by a cheque deposit for a period of 30 days after the funds appear on your ECash Direct statement. For purposes of withdrawal or transfer these funds are effectively on hold during this period of time.

A specific example of funds on hold is provided below. Please note that this example relates to a specific case only. Your actual balance and on hold amount may vary depending on promotions, winnings and additional deposit and withdrawal activity.

Description	Transaction	Balance	On Hold
Your ECash Direct balance prior to your check deposit		£30	£0
After you complete an online deposit, but before your check is received by ECash Direct	£100	£30	£0
As soon as a check is received that matches your online request*	£100	£130	£100
Available for use immediately after the funds are deposited		£130	£100
Your withdrawal limit from the date of deposit until the next 30 days	£30	£130	£100
Available for withdrawal or transfer after 30 days following deposit	Your Balance	Your Balance	£0

Transaction Reporting

Cheque deposit transactions are displayed on your ECash Direct statement as CHD.

Wire Transfer

Before depositing by Wire Transfer you must have an account number. Once you have created an account with ECash Direct, go to the deposit screen and select the Wire Transfer tab. Your account number will be found there.

To perform a wire transfer deposit you must complete a bank wire transfer document. This is a document available from your bank. The document must be completed with instructions to transfer funds to:

Ecash Direct c/o Gaming Portals
Natwest Bank
Holborn Commercial Business Centre
P.O. Box 204
1 Hatton Garden
London
EC1P 1DU

	USD ($)	GBP (£)	EUR (€)
Account#:	0816-1011	1614-4317	0853-3725
Sort Code:	60-00-04	56-00-20	60-00-04

You must provide your bank with the appropriate Account# and Sort Code from the list above. It is important you verify the Account# and Sort Code in the Transaction Terms Summary of the application. Under beneficiary payment details, please reference your ECash Direct account number to speed up processing and to ensure the right ECash account is credited.

Deposit Limits

ECash Direct reserves the right to reject any wire transfer deposit upon review.

Processing Rules

Wire transfer confirmations are generally received with 4-5 business days from our bank. Once we receive the confirmation, the funds will be deposited into the account. Please keep the receipt of your wire transfer for future reference. The fee for using this service is priced by the sender's bank.

Transaction Reporting

It is important to keep a record of all of your bank wire transfer deposits. To help you maintain these records you should be aware that your bank wire transfer deposits are recorded and reported on your ECash Direct statement. Wire transfer transactions are normally displayed on your ECash Direct statement as ADJ. Please note that while the ADJ transaction code is used to specify a wire transfer transaction it is also used by other types of transactions such as balance adjustments.

Paysafecard

What is Paysafecard?

Paysafecard is a pre-paid method of payment which can be credited straight into your InterCasino account, and is purchased throughout thousands of outlets across Europe. Outlets can be located by clicking on the following link. http://www.paysafecard.com/pos

What dominations do Paysafecards come in?

The following amounts of paysafecards can be purchased: £10, £25, £50, £75, €10, €25, €50, €100. When you are at the cashier, the amount you have chosen to deposit will be converted into USD.

How can I use Paysafecard?

Credit can be transferred from a paysafecard straight into your InterCasino account by visiting the cashier and typing in the 16 digit pin number on the reverse of your paysafecard. This has a minimum limit of £/€10. You are then shown the current exchange rate to convert your deposit amount into USD, after which you can confirm your paysafecard deposit.

STEP 1 - Selecting your deposit amount:

STEP 2 - - Entering your 16 digit paysafecard pin number:

STEP 3- Deposit Confirmation:

What if I wish to credit a larger denomination?

Additional paysafecards can be used to deposit amounts greater than £75/€100. Up to ten paysafecards can be used for each deposit transaction. Simply follow the instructions above for each card used.

What are the advantages of this payment method?

It's an extremely fast and simple payment method, which does not require bank accounts or credit cards meaning no personal details are required.

How can I find out any further details?

For more information please visit www.paysafecard.com

Electronic Funds Transfer for Scandinavian Players

From now on, we will provide players residing in Norway, Finland, Sweden or Denmark with the ability to deposit and withdraw funds in their local currency from their bank account via Electronic Funds Transfer (EFT).

How we help you

• We have set up bank accounts with Swedish bank SEB in each Scandinavian country to facilitate player deposits and withdrawals in Euros (EUR, for Finnish players), Danish Krone (DKK), Norwegian Kroner (NOK) and Swedish Krona (SEK).
• EFT will benefit you by leveraging your local bank clearing system and allowing as early as same day or next day clearance of funds where appropriate.
• With EFT, you will also receive a cost benefit by not incurring the bank charges you would have otherwise incurred with international wires and banker’s drafts.

Getting started

• To enroll, you are required to send your bank details, matching bank statement and government-issued ID for verification purposes (if not provided in the past as part of another verification). These details can either be sent by fax or scanned and provided by e-mail so as not to delay the enrollment process.
• We will confirm receipt of documentation, and will consequently send e-mails with status

• If you are approved, all current linked ECash accounts (same name and address) will be updated with the approved comment.

Additional information

• Please not that you are expected to advise ECash Direct of any new registered accounts or if the bank details change.
• Funds will be converted from / to the ECash account currency based on SEB’s published
• When depositing money into the account, you must include your User ID in the reference field of the deposit for Ecash Direct to credit the account.
• Failure to reference your User ID will result in rejection of the wire transfer deposit.

FAQs:

1. How can I register to make payments in my local currency?

   To register, send an e-mail to NordicEFT@ecashdirect.co.uk with your bank details, matching bank statement and government-issued ID for verification purposes. Alternatively, you can also fax the information to +356 21344021 referencing your ECash Account number. Your ID is only required if your information has not been verified in the past.  These details can be scanned and provided by e-mail so as not to delay the enrollment process.

2. What happens after I send my documents?

   ECash Direct will review your documentation once it has been received. ECash Direct will send you an email to confirm receipt of your documentation, as well as additional e-mails advising you of the application status.

3. What exchange rate is used for these transactions?

   The exchange rates are publicly available through the SEB website. The exchange rates used are the ones prevailing on the day a particular transaction (deposit or withdrawal) is processed by ECash Direct.

4. Which currencies do you support?

   We support deposits and withdrawals in Euros (EUR), Danish Krone (DKK), Norwegian Kroner (NOK) and Swedish Krona (SEK).

5. Does my bank account have to be with SEB?

   No. Your bank account is not required to be with SEB. However, if your bank account is with SEB, transactions could be processed within the same day (depending on bank’s cutoff times) since the process is considered an internal wire transfer as opposed to interbank transfers.

6. How will withdrawals from my ECash account show in my bank statement?

   Withdrawals will appear on your bank statements as payments from ECash Direct.

7. What are the processing times for deposits and withdrawals?

   Deposits and withdrawals from enrolled players are being processed on a daily basis. Withdrawals sent to your bank account will clear within 2 business days depending on your bank’s clearing times.

Ecash - Deposit and Withdraw in 14 Currencies!

Ecash Direct now allows you to deposit and withdraw in fourteen different currencies with your credit or debit card! You'll also have complete visibility of the exchange rate at the time of your transaction.

This will save you money at the tables where you no longer will be charged the double fee of converting your money into the currency you chose to play with at InterCasino/Poker.

You'll have competitive exchange rates disclosed to you so you know exactly how many dollars you can withdraw to the pound for instance.

Here's how it works:

1. In the web cashier's deposit and withdrawal interface you will see a drop-down menu featuring the additional supported currencies, by default the currency of your registered country will be selected.

2. The transaction details will be displayed once you have selected your currency and continued with your request.
3. The final details of your transaction will be displayed for your records.

MasterCard SecureCode

To view an ONLINE DEMO about MasterCard SecureCode click here

What is MasterCard SecureCode?

MasterCard SecureCode is a new service that enhances your existing MasterCard card. A private code gives added protection against unauthorized use of your card when you shop at participating online merchants like ECash Direct.

How does MasterCard SecureCode work?

Once you've registered and created your own private SecureCode, you will be automatically prompted by your card issuer to type in your SecureCode each time you register your card or make a deposit with a participating online merchant. Then your SecureCode will be quickly confirmed by your card issuer to complete your request. Your SecureCode will never be shared with us and using it is as easy as entering your PIN at an ATM.

How does MasterCard SecureCode protect me?

Correctly entering your SecureCode during a request confirms that you are the authorized cardholder. If an incorrect SecureCode is entered, the request will not be completed. Even if someone knows your credit or debit card number, the request cannot be completed without your SecureCode.

What are the system requirements for MasterCard SecureCode?

MasterCard SecureCode works with most browsers. Please be aware that software which prevents pop-up windows may interfere with your use of SecureCode.

Where can I view the MasterCard SecureCode Terms and Conditions?

Please visit your MasterCard issuer's website for the Terms and Conditions specific to your card.

Where can I review the privacy policy?

Please visit your MasterCard issuer's website to review the privacy policy specific to your card.

How do I enroll?

If your MasterCard issuer offers this service, their website will have the enrollment form. If you're not sure if your card issuer provides this service, please review MasterCard's list of participating card issuers from MasterCard SecureCode Main site. If you don't see your card issuer listed, please contact them directly.

What is the Card Security Code?

The Card Security Code is the last three digits that appear on the back of your card, on the top right hand corner of the signature panel. It is requested as an extra security measure to make sure you are in possession of the card you are enrolling.

What card do I use? Will I need to get a new card to use MasterCard SecureCode?

You will be able to use any of your existing MasterCard credit or debit cards, as long as the cards are from a participating card issuer.

How many cards can I register with MasterCard SecureCode?

There is no limit on how many cards you can register.

What happens when I use my SecureCode at a participating merchant?

When you enter your registered MasterCard payment details for registration or to make a deposit, you will automatically be prompted by your card issuer to enter your SecureCode or enroll in the program. After reviewing the details of your request and confirming that your Personal Greeting is correct, simply type in your SecureCode to complete your purchase.

How will the ECash Direct know that I'm registered for MasterCard SecureCode?

When you use a card that is protected with MasterCard SecureCode for a transaction, our system sends a message to your MasterCard issuer. The issuer will respond indicating whether they participate in the SecureCode program or not. If they do, you will be asked to enroll in the program or authenticate the transaction. If your issuing bank does not participate in the program, your transaction will be processed as it is today.

How will SecureCode change the card registration and deposit process?

During the deposit process, you will be asked to enroll in the program, it you have not already done so. You will then be asked to authenticate all transactions that are requested by entering the SecureCode you have selected.

What do I do if I have problems during the enrolment process?

The enrolment process is very straightforward. But, in the unlikely case you experience difficulties; the enrolment website has online information available to help you. In the event that you have a problem which you still cannot resolve, please contact or your card issuer's help desk who will be pleased to assist you (number is on the back of your debit / credit card).

How much does SecureCode cost?

Nothing. SecureCode is absolutely FREE to MasterCard cardholders. ECash Direct will not implement any fees to use this service.

PARTICIPATING CARD ISSUERS

Clients should be encouraged to contact their issuing bank to confirm if they can enroll. Additionally, VISA and MasterCard local websites list the majority of the participating institutions based on the client's chosen location.

• For MasterCard & VISA UK, the following card issuers offer SecureCode and Verified by Visa authentication:

  1. Bank of Scotland
  2. Barclays
  3. Halifax
  4. HSBC
  5. Lloyds TSB
  6. Mint
  7. NatWest
  8. RBS
  9. Abbey
  10. Capital One
  11. Egg

If you have any further questions please don't hesitate to contact us.

Verified by Visa

What is Verified by Visa?

Verified by Visa is a global Visa program designed to help make shopping online more secure for both consumers and merchants. A Verified by Visa personal password you choose provides an extra level of protection against unauthorized use of your VISA card when you register your card or deposit online at participating online merchants.

How much does Verified by Visa cost?

Nothing. Verified by Visa is absolutely FREE to VISA cardholders. ECash Direct will not implement any fees to use this service.

Do I need a new card to use Verified by Visa?

No. Verified by Visa works with your existing personal VISA card.

What is CCV2 or Signature Panel Code?

Your Card Verification Value 2 (CVV2) is a three-digit security number imprinted on the signature panel of your Visa card, which validates that the physical card is in your possession.

How do I use Verified by Visa?

Simply enter your card information in the online merchant's request order form. Your VISA Card Issuer will then ask for your personal Verified by Visa password. Once your password has been confirmed by your VISA Card Issuer, your request will go forward for completion.

How do I sign up my VISA card?

For VISA Europe, visit Visa Europe - Sign Up for Verified by Visa and simply click on your Card Issuer's logo.

For other locations, visit Visa Global website and choose your country from the drop-down menu.

Can I sign up more than one card?

Yes. You may sign up all your personal VISA cards.

How can I find out when Verified by Visa will be available for my VISA card?

If your Card Issuer is not listed on the VISA website, please contact them directly.

How is my personal information protected when I sign up my VISA card on the Verified by Visa Web site?

You are actually signing up on your Card Issuer's web site and are therefore subject to their privacy and security policies. Please refer to your Card Issuer's privacy statement for additional details.

What do I do if I have problems during the enrolment process?

The enrolment process is very straightforward. But, in the unlikely case you experience difficulties; the enrolment website has online information available to help you. In the event that you have a problem which you still cannot resolve, please call VISA issuer's help desk who will be pleased to assist you. The number is on the back of your debit / credit card.

PARTICIPATING CARD ISSUERS

Clients should be encouraged to contact their issuing bank to confirm if they can enroll. Additionally, VISA and MasterCard local websites list the majority of the participating institutions based on the client's chosen location.

• For MasterCard & VISA UK, the following card issuers offer SecureCode and Verified by Visa authentication:

  1. Bank of Scotland
  2. Barclays
  3. Halifax
  4. HSBC
  5. Lloyds TSB
  6. Mint
  7. NatWest
  8. RBS
  9. Abbey
  10. Capital One
  11. Egg

If you have any further questions please don't hesitate to contact us.

UKash

Ukash is now available to use at InterCasino, simply use the ready-to-spend PIN code via NETELLER or Click2Pay and you'll be ready to play. You can convert your cash at any one of the 50,000 UK locations and via online bank transfer.

What is Ukash?

We are sure you'll love us because we offer you a unique combination of benefits, including:

Security

If you don't want to share financial details online.

Privacy

If you want your online transactions to be anonymous.

Empowerment

You can transact online whether or not you have a credit or debit card. You stay in control of your spending - because there is no "account", you only get the amount of Ukash you need.

Flexibility

Split cash into smaller amounts, combine into larger amounts or convert into other currencies.

Convenience

You can get Ukash FREE from over 50,000 UK locations and via online bank transfer.

Global

Ukash can be converted and used in over 30 countries and new ones are being added all the time.

i-BANQ

What is i-BANQ?

i-BANQ is a new payment method available for ECash Direct account holders.

I-BANQ registration is absolutely free and once completed will allow Ecash Direct account holders to deposit and withdraw funds in a fast a reliable way.

For more information on i-BANQ, go to www.i-banq.com

Registering an i-BANQ Account

If you do not have an i-BANQ account, please visit www.i-banq.com, click on ‘Join now!’ and follow the on-screen instructions.

When completing the registration process, an email will be sent to the registered email address with a specific registration link. Once registration is completed and the i-BANQ account is activated, a confirmation email will be received. At this point, you will be able to log in to your new i-BANQ account using your email address and the password created during the registration phase.

The e-mail address you register with i-BANQ must match the one registered in your ECash Direct account.

Depositing with i-BANQ into ECash Direct

When conducting a manual transfer, simply log in to your i-BANQ account using your email address and password and then transfer funds by going to the transfer page and following the on-screen instructions.

If conducting an automated transfer via the deposit section of the Cashier, simply authorise your transaction by entering your i-BANQ user ID and password when prompted.

Approved funds will be credited immediately to your ECash Direct account.

*Note: Only one i-BANQ account can be used per ECash Direct account - once you have successfully deposited using a i-BANQ account, that same i-BANQ account must be used for all future deposits and withdrawals to that ECash Direct account.

Withdrawing with I-BANQ

To make a withdrawal via I-BANQ, open the ECash Direct Cashier, click on the Withdrawal button and choose I-BANQ. Follow the instructions shown on the screen.

Please note you must have successfully made a deposit to your ECash Direct account using i-BANQ before you can withdraw using i-BANQ.

Once the withdrawal has been processed it will be credited to your i-BANQ account. Please refer to i-BANQ 's main site for the withdrawal options that are available.

Processing Rules

i-BANQ funds requested by users for withdrawal from their ECash Direct account are available for withdrawal the next business day.

Please be informed there will be no charge for a withdrawal with i-BANQ.

Please note that when you deposit funds in to your Ecash Direct account using i-BANQ and then request to withdraw, you must first withdraw back an amount equal to that deposited using i-BANQ, before being able to withdraw via an alternative method.

Transaction Reporting

It is important to keep a record of all of your i-BANQ transactions with your ECash Direct account. To help you maintain these records you should be aware that your i-BANQ deposits and withdrawals are recorded and reported on your ECash Direct statement as IBD and IBW respectively.