GOLD AWARD WINNER Best Contact Center EMEA 2007, ContactCentreWorld.com
BRONZE AWARD Best Contact Center Worldwide 2007, ContactCentreWorld.com
When calling players help please have your account number ready to ensure a speedy response to your enquiry.
When sending us an email please include your account number in the subject field.
InterCasino Support Team Page
Our policy is INSTANT SUPPORT and our support team is here to help you 24-hours-a-day/7-days-a-week.
Telephone:
00 800 24 67 92 61
00 357 22 55 26 06
1 800-257-3423
Select a country
All numbers are toll-free except those starting with 00 357 which will be charged at normal international call rates. Alternatively, click the 'Call Me' button in the casino and one of our customer representatives will call you.
We have several e-mail addresses, each of which deal with specific topics (to ensure your questions are answered promptly and by the correct people):
Support
If you are having any technical problems (either playing or installing InterCasino), please e-mail our support team at support@intercasino.com and your question will be answered within 24 hours. Please include as much detail as possible in your e-mail, to help us provide you with the fullest degree of assistance.
ECash Direct Accounts
If you have questions regarding your ECash Direct account, then try going to the ECash Direct FAQs. Please send us an e-mail if you still require further assistance.
Affiliate Program
If you have any questions about the InterCasino Affiliate Program, please send an e-mail to our Affiliate Manager, Tom Richards.
Credit Limit Increases
Should you wish to raise your weekly deposit limit from its current level, please send an e-mail to credit.request@intercasino.com.
Webmaster
If you experience any trouble with the InterCasino website, please contact our webmaster.
Manager
If you have feedback that doesn't seem to fit any of the above categories, or you are still unanswered please send an e-mail to our Casino Manager Ryan Hartley.
